Chat GPT: Tech Chat for Non-Techies (PM/QA/BA/PO etc)
Recently, Chat GPT has become an indispensable assistant for technical specialists. It definitely helps to improve the code, to find bugs and inaccuracies, to solve technical issues. But what about non-technical IT guys? Can they use this instrument to make their work routines more festive and optimize processes?
The short answer is yes! When we tried this with the team, we were really excited about how it could help us in our daily routine. So, if you are a PM/PO/BA/QA, you might find this article useful.
There is tons of information that shows that Chat GPT can be used for idea brainstorming (from choice of library that does the best CSV files for your stack to inspiration for the roadmap ideas), information gathering and research, market analysis, customer feedback analysis, and whatnot. But our goal here is to show you how chat GPT can be your little Santa’s helper in your daily routine.
Let us start with more or less occasional tasks. For example, you need to compose a letter to the customer/team (not so occasional for PM). Just try this!
Let’s go further and ask it to create a risk assessment for the same solution. It had 10 points in it! Let me show you the first four:
Ok… Imagine that a delivery manager wants to have a meeting on this (they usually do). As diligent PMs, we have to create Meeting minutes afterward to show what decisions were made and action items planned. I told the chat that the PM had a meeting with the delivery manager on the ‘Stories’ feature and discussed all the risks, but the DM is still going to include this feature in the release, absorbing the risks.
So, we still have to implement this feature. GPT can help us with creating a PBI as well!
PBI (Product Backlog Creation)
User Story and Acceptance Criteria
Ok, great, now we have the PBI and need to write a User Story with all the needed Acceptance Criteria (we do not want to miss anything, do we?).
But what about Quality Assurance, especially test design documentation? One moment, please…
Ok, so we have developed and tested this feature (yaay!), but how can we explain to the user how to actually use it? Let us check how GPT deals with user guides!
And last but not least, we have to somehow praise our team for a great job (yes, we can compose a praising letter using the same instrument as well). It’s performance review time! Let us assume that I need feedback for my Senior React dev, who did a great job here – they communicated with stakeholders in a timely and effective manner, set up all the dev processes, met their commitments, and inspired all the team to achieve the goal.
They say – work smart, not hard, and Chat GPT is definitely one of the tools that will help you in this journey!
**Disclaimer – all cases used above are fictional and do not violate any NDA