Sales Coordinator

Requirements:

• Previous experience as a Sales Coordinator or Sales Assistant, with a proven track record of working effectively in team environments is a sufficient advantage.
• Strong understanding of Software Development Life Cycle (SDLC), sales, and marketing processes.
• Experience with CRM systems like HubSpot is an advantage.
• Proficiency in English (upper-intermediate/advanced level) for both written and verbal communication.
• Bachelor’s degree or higher in Business Administration, English Philology or similar.
• Exceptional attention to detail with a focus on process adherence and continuous efficiency improvement.
• Self-motivated and capable of working independently with minimal supervision.
• Demonstrated self-improvement potential, self-education, and fast-learning abilities.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with internal team stakeholders.
• Proactive and results-oriented individual with a drive for achieving targets.

Main Responsibilities:

• Lead Management: Handle incoming leads and distribute them to the appropriate sales representatives or teams.
• Sales Support: Assist the sales team with administrative tasks, including preparing quotes, proposals, and contracts, as well as responding to client inquiries.
• CRM Management: Maintain and update CRM systems with accurate and up-to-date information on leads, opportunities, and client interactions.
• Sales Reporting: Generate and analyze sales reports to track performance metrics, identify trends, and provide insights to the sales team and management.
• Coordination of Sales Activities: Schedule and coordinate sales meetings, appointments, and demos, ensuring timely follow-up on leads and opportunities.
• Collaboration with Marketing: Work closely with the marketing team to ensure alignment on lead generation strategies, campaigns, and messaging.
• Customer Relationship Management: Build and nurture relationships with clients, provide exceptional customer service, and ensure customer satisfaction throughout the sales process.
• Market Research: Conduct research on industry trends, competitor activities, and customer needs to support sales strategies and decision-making.
• Sales Training Support: Assist in organizing and delivering sales training programs and materials to ensure the sales team is equipped with the necessary knowledge and skills.
• Processing and Pre-qualifying Inbound Requests: Assess inbound requests, qualify leads based on predefined criteria, and determine their suitability for further sales engagement.
• Administrative Support: Provide general administrative support to the sales team, including managing calendars, travel arrangements, and expense reports.
• Collaboration with Business Development Manager and Lead Generation Manager: Work closely with the business development manager and lead generation manager to align sales efforts with overall business objectives, share insights, and coordinate strategies for lead generation and conversion.